Textiles By Ella Gift Card

Discover the perfect way to celebrate the little ones in your life with the convenience and choice of a Little Custom House gift card. When you're unsure of the perfect gift, let them explore and select something unique that genuinely suits their taste and needs. Why Choose a Little Custom House Gift Card? • The Gift of Choice: Empower the recipient to select what they love most from Little Custom House’s unique textile delights, ensuring they receive something significant. • Instant Delivery: Our gift cards are delivered via email, ensuring a fast and straightforward gifting process, complete with instructions on how to use them at checkout. • No Extra Costs: Enjoy the simplicity and convenience of gifting without additional processing fees, making your gift go further. Key Features: • Flexible and Convenient, they are perfect for last-minute gifts or when you are uncertain about what to choose for someone else's child. • Easy to Use: Redeemable directly through our online checkout, making shopping easy and enjoyable. • Zero Processing Fees: You pay what they get—full value, no hidden charges, and a seamless gifting experience for you and the recipient.

• Spot Clean 
• Do not machine wash 
• Do not put in the dryer

 

SHIPPING WITHIN AUSTRALIA Shipping is calculated at checkout based on your location.

INTERNATIONAL SHIPPING Shipping is calculated at checkout based on your location.

 Feel free to email  support@tlittlecustomhouse.com

for a quote for shipping outside of these countries.

REFUND POLICY

I am super reasonable and I want to work with you!

Punch-needle Pillows:

If the fabrics, colours, word or name does not match the order you placed, feel free to send a message and I will happily remake another. 

You are welcome to keep, sell, gift the incorrect pillow. 

If you would rather a refund due to any of the above errors, a complete refund including all shipping costs will be provided once the incorrect pillow is sent back to me. 

Unfortunately if you have misspelled your order a refund will not be applied.

Custom Cushion Covers:

If the word/name, fabric or colours on the cushion cover are inconsistent to the order you placed, I am happy to offer a complete refund including all shipping costs. 

A full refund including shipping costs will be provided once the cushion cover has been returned to me.

Once the cut-off date is reached for pre-orders, your order cannot be changed and a refund will not be given if you change your mind after this date.  

Unfortunately if you have misspelled your order a refund will not be applied.

Change of mind:

A refund will not be given in the case of 'change of mind'. This includes if you change your mind about the colours, word/name, or fabrics you have chosen once an order has had been started, completed or reached the cut-off date for any changes.

Care:

Refunds will not be provided if incorrect aftercare is applied, resulting in a faulty item. 

Other:

If there is any other reason you are unhappy with your order, feel free to message and I will be more than happy to work out a solution. 

If an order can be remedied before it is made e.g spelling, colours, fabric, I will definitely aim to make that happen. Unfortunately once a pillow or cushion cover is in progress it cannot be changed.